We strongly recommend that you are present at the shipping address to receive your order. If you are not home, your order may be left in the safe place if you have given us instructions where to leave the order in delivery instructions, at which point it becomes your responsibility . If you have not left instructions on where to leave the order, our shipping partner will try delivering it again at a later date and would try to contact you on phone numbers supplied by you. If we can’t contact you, your order may be return to us and re-delivery charges would be applicable on the order. In case you ask for a refund, you would be refunded the amount minus the shipping charges.